Shop with Complete Confidence on Waw
Every transaction on Waw is safeguarded under our State Bank-regulated Escrow Trust mechanism. Your money is never released to the seller until your order is delivered, inspected, and confirmed.
1. SBP Escrow Vault
Whether you pay via SBP Raast, Credit/Debit card, or JazzCash, funds remain safely in an institutional escrow account until delivery.
2. 100% Genuine Guarantee
All 3P sellers undergo mandatory National CNIC and FBR NTN verification. Zero tolerance for counterfeits or imitation goods.
3. 7-Day Hassle-Free Return
If an item arrives damaged, defective, or different from photos, claim a full refund or direct exchange with free doorstep reverse pickup.
4. TCS / PostEx Doorstep COD
For Cash on Delivery orders, inspect parcel seal and tracking details before remitting payment to the verified delivery rider.
How the Escrow Process Protects You
End-to-end lifecycle of every purchase made on Waw
Your payment is placed into State Bank-regulated escrow. The seller is notified to pack and prepare the parcel for TCS pickup.
TCS / PostEx delivers the package with real-time GPS tracking milestones and automated WhatsApp SMS updates to your phone.
Once courier marks delivered and the 7-day inspection window passes smoothly, the net payout is released to the seller.
Need assistance with an existing order?
Our customer dispute & escrow resolution team is available 24/7 on WhatsApp.